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Cancellation Policy

We require a 50% non-refundable booking fee to secure your appointment with Body & Face Co.

If you need to change or cancel your booking for any reason, providing less than 24 hours notice will incur a fee total to 50% of the total service cost. If you do not attend your appointment, you will be charged 100% of the total service cost. If you have a prepaid package, this charge will be deducted from your sessions.

If you are late for your appointment, the time will be deducted from the service to ensure we are not running late for our next client.


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